- Shipping and Returns
Shipping and Returns
All orders over $50, will ship for free. This applies to the lower 48 States. All orders to Alaska, Hawaii, and any United States protectorate, will be charged normal shipping rates. We primarily use USPS (postal service) for the bulk of our orders. We do however use, private carrier for some larger orders. If your address does not accept a certain type of shipping method, please provide an additional address. An example would be if you do not accept mail orders at your home address, we will need you to provide a good address in the event any of your order ships via the postal service.
In addition to our free shipping policy, we are always looking for ways to make our shipping faster. Often times, we will ship a product USPS priority, due to it's three day shipping window. For larger orders, we ship private carrier such as UPS or Fed-Ex. Certain items cannot be shipped USPS due to their size and or weight.
We will gladly take back any item that is in new/ un-used condition. Simply send the item back to our Primary warehouse in Seattle Washington, and we will issue a refund as soon as we process your return. Please allow up to 15 days from the time you send an item back, to the time we issue a refund. This is to allow for the return shipping, as well as for your bank to process the funds.
Typical return processing time is 24 hours, from the time we receive your shipment, till the time we issue a refund. Most returns are issued a refund, the same day they are received.